New Patient Information

Please read and completely fill out the new patient forms before your scheduled appointment.  Having paperwork finished upon arrival helps to ensure that you are seen in a timely fashion.

Please remember to bring your current insurance card with you if you would like us to submit a claim to your carrier on your behalf.

 For a copy of your records please fill out the records release form (link below) and fax or mail it to our office.  We will make every effort to get your records to you or your doctor’s office in a timely fashion, but we require a minimum of 30 days for processing.  Some records are too large to fax, and we will only be able to mail them.  If you have specific instructions or requirements please include this information on the records release form.  For further information or questions please call the office.     

 How long will my exam last?
A complete eye exam lasts between 60 and 90 minutes.

Will my eyes be dilated?  Will my child's eyes be dilated?
A complete eye exam includes dilation.  This is done usually once a year. If this is your first time seeing us, expect for your eyes to be dilated.

How long will my eyes stay dilated?

Depending on the color pigment of your eyes, normal dilation lasts between 3 and 4 hours. The lighter the pigment, the longer your eyes may be dilated.  You may also want to bring a pair of sunglasses with you to the appointment as your eyes will be more sensitive to sunlight.  

Does my medical insurance cover my exam?

We are a fee for service practice. We will collect in full at the time of service. We can submit a claim to your medical insurance carrier on your behalf, and they will issue payment directly to you. Please see the new patient registration for detailed fees.
Most medical insurance companies do not pay for examinations that do not have a medical diagnosis.  This includes refractive errors, family history, school exams, and any other normal ocular exam.  For normal exams, payment is expected at the time of the visit. Please contact your insurance for questions concerning coverage.

Does my vision insurance cover my exam?
Vision plans are designated for opticians and optometrists.  However, if your medical insurance does not cover your "routine exam" please request a detailed receipt in which you can file directly with your vision plan.

Do you validate parking?
We ONLY validate parking at the Northwestern Self Park (Huron Superior Garage) located at 222 E. Huron.  This is payable in our office for $13.00 card only. Validation is good for 4 hours from the time you entered the parking garage.